Support

01Contact us

Email support@vityasoft.com. We reply as soon as we can, in English or Hungarian.

02What to include

The more of this you can tell us, the faster we can help:

• What you were doing and what happened instead.
• Where it happened — the web app, the iOS app or the Android app, and which screen.
• The app version (mobile: Settings → About) and your device / browser.
• A screenshot, if the problem is visible.

03Common questions

• What is HOME? A place to keep everything your household runs on — properties, vehicles, devices and subscriptions — together with their maintenance, meter readings, running costs, reminders and documents.
• Do I need an account? Yes. Everything in HOME belongs to a home (a household), and a home needs an account. You can invite family members to your home and give each of them the permissions you choose.
• How do I get my data out? Settings → Export downloads CSV files, and Settings → Backup produces a complete archive you can restore later.
• How do I delete my account? Settings → Account → Delete account. It removes your account and all of its data immediately and permanently.
• Does the mobile app work offline? It needs a connection to your server for data. Reminder notifications are scheduled locally, so they still fire without a connection.
• Can I host it myself? Yes — HOME is open source and can be run with Docker Compose on your own machine.

04Bugs and feature requests

Development happens in the open. You can browse existing reports and open a new one at https://github.com/vitya-labs/HOME/issues, or simply email us and we will file it for you.

05Privacy

For what we store and how to get it out or erase it, see the privacy policy linked at the bottom of this page.